Services

We're Invested in Your Success

Brainshark offers a full range of services to help you ramp up quickly and increase the impact of your results. Our Professional Services team has a wealth of expertise in helping companies like yours achieve their business communication objectives.

Core Services

Included with Brainshark Standard Edition and Corporate Edition. We'll get you set up quickly with your company's private application environment. Includes access to support and resources, access to public online training, maintenance of hosted services and ongoing updates of your licensed applications.

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Training

Training is integral to helping you and users across your company be successful. Brainshark offers numerous options to suit your needs including on demand and live training, online or on site, public sessions or private sessions for your company or group, and best practices workshops.

On-demand Tutorials - View our tutorials on Customer Connection Online.

On-demand Certification - A free certification program for licensed users. Become an expert Brainshark Author or Administrator. Learn more on Customer Connection Online.

Best Practices Workshops - Specialized topics such as how to optimize the use of Brainshark within Marketing and Sales, best practices for creating compelling content, and more.

Online instructor-led training - View our schedule of free public sessions or contact us for private online sessions for your company.

On-site training - hands-on training sessions conducted by our Customer Success Consultants at your location.

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Rapid Results Services

Consulting and training for your initial deployment of Brainshark Presentations™, Rapid Learning™, Marketing Campaigns™, and for using Brainshark within eMarketing. Our Customer Success Consultants will work with you to assess your needs and conduct customized training for your users. Employ our Presentation Best Practices Methodology from your very first initiative and you'll be well on your way to more powerful and effective communications.

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Integration Services

Brainshark is a powerful complement to many applications you already use today. In addition to our product options that include the Connector to Salesforce.com and Gateway to Microsoft Live Meeting, we can help you integrate the Brainshark Platform and elements of Brainshark functionality and reporting into existing applications. Examples include:

Learning Management Systems (LMS) - Increase the ROI of your LMS investment using Brainshark to create fresh, timely, interactive content. Brainshark is compliant with AICC and SCORM standards.

Customer Relationship Management (CRM) - Enable salespeople and other CRM users to send Brainshark-delivered topics to their contacts and track view activity reporting with contact records and followup tasks.

Custom Integration - Increase the value of your portals, ERP systems, and other applications with valuable content that speaks to your viewers.

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Digital Media Services

Professional Voice - Male or female voice talent adds professional polish to your delivery.

Visual Design - Increase visual appeal with slide makeovers, graphic design, and presentation design.

Event Capture - Record live web meetings into Brainshark format for more flexible event archives that are enjoyable to view and easy to navigate, as well as easy to modify, send, and track like your other Brainshark-delivered content.

Translation & Transcription - translate slides and scripts into other languages, or transcribe presentation dialog to appear in the Brainshark viewer.

And More - Need assistance with converting paper-based materials to online delivery, or presentation coaching for new presenters? Ask us how we can help.

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Custom Consulting

Brainshark helps hundreds of companies achieve their communications objectives. From our in-depth industry expertise working with market-leading companies to integration capabilities and development resources; we have the know-how to work with you as a partner in achieving your goals. Contact us today.